Government warns against OTP scams, shares key issues

New Delhi: The government has alerted mobile users to the rising threat of OTP (One-Time Password) frauds. These scams often involve cybercriminals who trick users into revealing sensitive information through OTPs, a key element in secure online transactions. This warning comes as part of a broader effort to curb cyber fraud.

Fraudsters have become increasingly sophisticated in their methods, often impersonating legitimate entities such as banks, government agencies, or well-known companies to deceive unsuspecting victims. These criminals contact mobile users through various channels, including phone calls, text messages, and emails, using convincing scripts and official-sounding language. Their aim is to create a sense of urgency or fear, pressuring the user into believing that sharing an OTP (One-Time Password) is essential to complete a seemingly urgent or important transaction.

For example, fraudsters may claim that a user’s bank account is being blocked due to suspicious activity or that a pending payment needs immediate verification. By framing the situation as an emergency, they push users to act without thinking, prompting them to hand over their OTP.

Recommendation from government

To protect mobile users from falling victim to these scams, the government has emphasized the importance of never sharing OTPs with anyone, not even with family members. Furthermore, users are advised to enable two-factor authentication (2FA) and regularly monitor their banking and mobile app transactions for any suspicious activity.

The government has also recommended downloading only verified apps from official app stores and avoiding any links sent via text messages or emails from unknown sources. Mobile users should be cautious when clicking on such links, as they could lead to phishing websites designed to steal personal information.

Authorities are urging users to immediately report any suspicious calls, messages, or transactions to their banks or relevant authorities. With cyber fraud evolving, vigilance remains crucial for all mobile users.

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